• We have partnered with ShipBlu & Aramex to provide fast and reliable shipping on all orders.

• For domestic orders, we provide Express Shipping with an estimated delivery window of 5-7 business days after the order has shipped.

• For international orders, delivery time-frames will vary based on the destination country. Our International Shipping service aims for delivery within approximately two weeks in business days.

• Customers will receive email notifications with shipment tracking information and delivery status to enable them to monitor their orders.

• For any shipping or delivery inquiries, please reach out to us at info@houseofcalva.com.
We are happy to provide quotes and ensure the timely delivery of all orders.

-How to Return

Initiating Your Return:

• Contact us within 7 days of receiving your item through our website’s contact feature to
  initiate the return process.
• Use the provided model withdrawal form or email us at info@houseofcalva.com.

Sending Items Back:

• Return the items to the courier arranged by House of Calva within 7 days from the day
  you notify us.
• Keep the e-receipt from your delivery; you will need to show this as proof of purchase.

-Returns Policy

Condition for Acceptance:

• Items must be in the same condition as received, unopened, and unused, with all
  original packaging and accessories.

Costs of Return:

• Returning items to the courier arranged by House of Calva incurs no cost.
• If you arrange your own return shipping, you will be responsible for the cost.

-How to Exchange

Requesting an Exchange:

• If you wish to exchange an item, please contact us via our website to set up the exchange within the 7-day period.

Sending Items for Exchange:

• Use the courier service arranged by House of Calva to send the item back to us.

-Exchange Policy

Exchange Conditions:

• Exchanges are subject to the same conditions as returns; items must be in their original, unused condition.

Exchange Period:

• Exchanges must be initiated and items sent back within the 7-day window from the receipt of the original purchase.

-Refunds

Refund Eligibility:

• Full refunds will be provided for items returned within the 7-day period, including delivery costs, provided the return conditions are met.

Processing Your Refund:

• Refunds will be issued to the same payment method used for the purchase.
• We may withhold reimbursement until we have received the returned goods or proof of shipment.

Defective Products:

• Immediately notify us of any defects. We will examine the product and offer a replacement or a refund as appropriate.
• Defective items will be refunded in full, including delivery and return costs.

For any further questions or assistance, please reach out to us through our email at info@houseofcalva.com. We're here to help ensure your return or exchange is as smooth as
possible.

• We accept cash on delivery

Please adhere to the following care instructions to maintain the garment's quality:

• Washing: Machine wash with cold water on a gentle cycle. Avoid bleach.
• Drying: To prevent heat damage, drip dry or hang. Avoid using a tumble dryer.
• Ironing: Use a low-heat steam setting while ironing and avoid direct contact with
  embellished areas

1. Introduction: Your Control Over Data We respect your right to privacy and empower you to control how your data is used on our website. This Cookie Policy outlines the types of cookies we utilize and equips you with the information needed to make informed decisions regarding your data.
2. Consent for Cookies By accepting all cookies on our website, you consent to us
   processing information for the following purposes:

• Improvement of Site Experience: Enhancing your website experience by tailoring
  improvements and features to your interests.
• Preference Storage: Remembering your settings and preferences, such as language or
  location, to streamline your return visits.
• Personalized Advertising: Displaying advertising that is more relevant to your interests

If you choose not to accept cookies, the functionality of our site may be limited.

3. Types of Cookies We Use

• Operational Cookies: Essential for the operation of our website, enabling core functionalities like security, network management, and accessibility. These cookies are necessary for the site to function properly and cannot be switched off.
• Performance Cookies: Helping us understand how visitors interact with our website by providing information on visited areas, time spent on the site, and encountered issues like error messages. This aids in improving our website's performance.
• Functional Cookies: Allowing our website to remember choices you make (such as user name, language, or region) and providing enhanced, more personalized features. They remember changes you've made to text size, fonts, and other customizable parts of web pages.
• Marketing Cookies: Used to deliver advertisements that are more relevant to you and your interests, and to limit the number of times you see an advertisement. They also assist in measuring the effectiveness of advertising campaigns.

4. Managing Your Cookie Preferences You have the option to control and manage your cookie preferences. You can adjust your browser settings to delete or prevent certain cookies from being stored on your computer or mobile device without explicit consent. Refer to the 'Help' section in your browser for information on managing your cookie settings.